Why the Facebook announcements are a big deal.

April 23, 2010

Today Indy Saha, Head of Strategy TBWA\London group and Agency.com (twitter: @indysaha) shares with us some interesting thoughts on the recent Facebook announcements:

From a social and cultural point of view,  THEY ARE THE BIG DEAL.  They will change the way you interact with social networks and how you surf the internet forever, how brands can target consumers and will challenge the dominance of Google as being the most powerful company online.  In fact in year from now any website which has not incorporated these changes, will look very archaic.

WHY IT WILL CHANGE THE WAY YOU INTERACT WITH THE WEB AND SOCIAL NETWORKS

Social networking will no longer happen just in social networks  it will happen on every site of the internet.  Imagine being on any website and being able to “like” that site by simply clicking a button, whether that is an article, a band, a song.  You will be able to leave comments on that site, see what your friends have done on that site, what they think of the content on that site and you will even be able to see which of your friends are currently on that site, and connect with them on that site.

But then imagine going onto another site, and because your likes and activities have been remembered, the site becomes personalised to your tastes or to your friends tastes, or it even suggests stuff that people who liked similar things to you also like (this is the beginning of the “semantic web”), so if you have “liked” various artists/ bands across various sites – by the time you get to a music streaming site like Pandora, it will generate a playlist automatically of songs you might like.

When you do go onto Facebook itself, it will suggest communities you should join of people who also like the same things as you and let you connect with them and share ideas and interests.

Facebook have also introduced their own currency called “Facebook Credits” which allows one payment system across all app.  So you will not need to have separate accounts for payment across Farmville or 1-800 Flowers, but a seamless centralised payment system like ITunes, a seamlessness which will make commerce take off on Facebook in a big way. [I can see print publications developing Facebook editions which will be powered by these micro-payments.]

WHY IT WILL CHANGE THE WAY BRANDS TARGET CONSUMERS

Facebook have made it piss easy for brands to integrate these social features into a website: http://developers.facebook.com/plugins

We will probably see a shift in branded experiences taking place on proprietary microsites and no longer having to be in social networks.

A brand will now know how popular parts of their site experience are, which bit of content are the most relevant.  Not only this they will know the demographics and maybe even the locations of audiences engaging with their site, as well as how they are engaging.   This will open up developing more attitude based advertising.  Wherever consumers go on the web, they will carry their preferences, behaviours and friends with them.

And this is WHY FACEBOOK WILL CHALLENGE THE DOMINANCE OF GOOGLE

Google has a massive advertising and search platform based on keywords.  Facebook is creating an advertising and search platform which is based on behaviors, attitudes, preferences and social connections [what your friends like and do etc], this allows the creation of more powerfully targetted relevant advertising and experiences.

These for me were the big out takes as people who work in marketing.  For more information you can watch the keynote in full here.

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Business Week: Debunking six social media myth

February 20, 2009

Big brand ideas influence everything a brand does. They impact the complete brand behavior of a brand across all media, actually the must be the guideline way beyond communication. Everything is media today: the products, the staff, the fans, the retail-space, the location where you open up your new HQ as well as the language you use in your day-to-day conversations.

bw_255x54In all that the relevance of social media in the relationship between brands and their audience becomes more and more important. B.L. Ochman gave her viewpoint on the most common myths in social media in Business Week. She puts it this way: “Using social media to market your business is a good idea. Just don’t plan on getting your whizkid nephew to do it for free.” 

Reed the complete article.

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