Tom Morton: Who needs Big Ideas? – Part One
Britain’s great marketing effectiveness stories of the 1990s were Orange’s ‘The Future’s Bright’ and Tesco’s ‘Every Little Helps’. They didn’t rely on product USPs or lovable gag-filled campaigns. Instead they made big statements about their brands’ positions in the world. David Brooks caught the mood in Bobos In Paradise, describing an era in which ice cream companies possessed their own foreign policies.
But while this heroic style of marketing went on to great heights, along came a bunch of branding success stories that challenged the big idea approach.
Innocent Smoothies became a £70million business without having its own election manifesto. Nike revitalized its brand through a series of 10K runs, instead of bringing ‘Just Do It’ out of retirement. Virgin Mobile picked up more customers than any other network by acting fun and irreverent, rather than lecturing people about the future of human interaction. These brands weren’t concerned with communicating their agenda. They were more concerned with connecting with people. They connected through stuff they did, not through claims they made. And they chimed with an increasingly interactive culture where people expected conversations instead of lectures from brands. No wonder that some of the most interesting writers on brand culture – notably John Grant and Russell Davies – were dismissive of Big Idea marketing.
All of which could make Big Ideas feel rather dated: a lumbering approach to a nimble world.
Yet we still need Big Ideas. They remain useful to so many of the constituencies of marketing. Looking at where and why they are useful gives us clues as to how big ideas can be as relevant in today’s new media as they were in their 90s heyday. Read more…

