Jess Greenwood: Thank God That’s Over

September 18, 2009

In a series of seven posts authors from London –  this month celebrating the coming together under one roof of six TBWA companies – will share their thoughts on successful brand behavior, highlighting topics like upcoming brands, the impact of digital, music, the future of PR and new trends in retail. Enjoy some some inspirational thoughts and join in the Media Arts discussion. Todays post by Jess Greenwood, Deputy Editor of Contagious.

When YouTube was invented, it brought with it waves of user-generated video content that by 2006 had threatened to drown us all in trampolining cats. Predictably, there was much kerfuffle in the advertising industry. When haphazard attempts at ‘viral’ communication were compared with the generally hilarious mishaps, exploding Diet Coke bottles and sleeping pandas that populated the channel, the future of video-based advertising communication on the internet looked bleak. Brands just weren’t that fun….

More than anywhere, it was London that suffered. A corner of the industry that prided itself on big budgets and high production value, a place where, even if we’d never seen it before, we’d seen it all before, London was swiftly overrun with innovative digital hotshops and planner-bloggers proclaiming the death of the traditional agency model. It was here that the user-generated, low-budget, crappy handheld revolution seemed likely to strike hardest.

BildThankfully, we’ve all grown up a bit since then. Several recent campaigns have harnessed the power of non-video-based UGC to staggering effect. Walker’s ‘Do Us a Flavour’ campaign through AMV BBDO, for example, attracted 1.2 million suggestions for new crisp flavours – a million more than expected. TBWA\London’s Skittle Skuffle allowed punters to create their own avatars, and pit them against friends and family using social networks like Facebook and Twitter. The game drew 370,000 Facebook fans in a matter of weeks. But the arrogant days of getting consumers to make your commercials for you thankfully seem to be over, with most brands realising that in order to make people care enough you either have to pay them lots of money (Doritos) or recruit semi-professionals and promise them a glittering career (HP).

The Triumphant Return of Film

As the impact of the user-generated commercial quietly declines, the impact of the ‘statusphere’ – the evolution of the web into a short-form, comment-driven mechanism based on the uploading of short status messages to platforms such as Twitter – is making itself felt in Adland.

Despite much wailing and gnashing of teeth from the mainstream media, social networks are unarguably good at one thing – the speedy dissemination of information. Links fly, comments are retweeted and a smart piece of content becomes a global phenomenon in the blink of an eye. However, with a new platform comes a shift in our psychology, and our approaches to sharing. On Twitter, content is like a badge. Sending it on means wearing it for the rest of the day.

We have something of a mantra for judging the criteria of a Contagious campaign, namely – is it useful? Is it relevant? Is it entertaining? Twitter is the ultimate meritocracy, for those who care how they’re judged at least. If you pass something on, it had better be at least one of those three things, or you and your online reputation will be stuck with it.

From an advertising perspective, this has interesting ramifications. Three of the most widely distributed pieces of advertising content of the last few months – as far as video goes, anyway – were high budget, beautifully produced films which took full advantage of online distribution channels to extend the audiovisual format way beyond a traditional commercial.

Nike’s skate wear commercial, ‘Today Was a Perfect Day’, starred Paul Rodriguez and Ice Cube and was released online in a web-only format of 120s to a rapturous reception from the skate and film communities (Brand Kitchen, Johannesburg). Philips’ ‘Carousel’ played with interactive technologies to allow users to investigate an elaborate heist at their own pace, to sell the 21:9 TV (Tribal DDB, Amsterdam). And finally, Diageo’s work for Johnnie Walker, a six-minute, one take narration of the history of the brand by Scottish actor Robert Carlyle as he tramps over the highlands (BBH, London).

All three films are slick, boasting extraordinary production value – and importantly, a strong creative idea. Philips’ clowns are menacing, and the stop frame action enticing. Carlyle’s performance for Johnnie Walker is assured (although that, too, may have been expensive). And Nike’s laid-back examination of a day in the life of an affable skater is the stuff of which slacker dreams are made.

With this in mind – could we see a return to the big budget gosh-that’s-pretty production of yesteryear at which London so excels? Is it time for all those newly rebranded ‘digital’ creatives and ‘viral’ directors to start dusting off their pens, paper and 35mm reels and get out there to show us what they can do? Is London’s creative renaissance about to come from the most unlikely of directions – the resurgence of film?

A word to the wise, however. As digital production techniques are further democratised, the cogs will begin to turn. Making something look big budget will no longer cost big budget. And so the cycle of user-generated content will begin again, perhaps marking a return to the scratty, off-the-cuff production of 2006. Crank up the Gnarls Barkley….

If you have any questions, comments, or suggestions please email Jess Greenwood, Deputy Editor of Contagious Magazine.

www.contagiousmagazine.com

Click here for the Contagious round-up of the year featuring TBWA\London’s Little Big Planet.

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Indy’s insights: Nike Blurs the Virtual and Physical Worlds

July 7, 2009

Some of the most interest and creative work being done digitally right now is work which starts in digital but breaks out into the real world to create a seamless experience.  This is shown by the winners of this years Cannes Cyber Lions: The Best Job in the World, Fiat Eco-Drive and “Why So Serious”.

Nike are doing something at the moment Lance Armstrong for the Tour De France.  It is based on the current livestrong campaign “Its about …”, as well as inspirational 30” and 60” spots and web films, people also get the chance to send a message of support beginning with the words “Its about…” and a robot will write the message in chalk somewhere along the course of the Tour de France.  If your message is chosen, you are sent the google maps reference showing where on the course your message is.

A great way for consumers to engage with the brand in the real world and digital world.

Thanks.

Indy

If you have any comments or suggestions please email Indy Saha from TBWA\London.

Please also check out the Media Arts Monday on: Words beyond paper and pixel.

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Nike: LOVE FIFTEEN

July 6, 2009

15521-orgSome of the big names in sport have paid tribute to Roger Federer: Tiger Woods, Pete Sampras, Michael Jordan, Serena Williams and John McEnroe all appear on the film titled Love Fifteen, celebrating Federer’s 15 Grand Slam singles titles. To see the stars paying tribute to Roger Federer in the Nike TV ad, click below.

The Swiss ace passed Pete Sampras’s 14 titles from 1990-2002 after beating Andy Roddick in an epic men’s final at Wimbledon, 5-7, 7-6, 7-6, 3-6, 16-14 last sunday.

If you have any comments please email Ulrich Proeschel.

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Berlin: How a city, brands and their audience become a melting pot of inspiration

July 3, 2009

The fashion industry has come to Berlin this week. One of the year’s highlights is Bread & Butter, the largest “urban wear” trade fair in the world, featuring big names like Nike, adidas and Levis as well as a multitude of smaller brands showcasing the latest products and trends.

Bread & Butter’s new venue is a key reason behind its return to Berlin from Barcelona, where it relocated for a couple of years. The city’s mayor promised that the organizers would be able to use Tempelhof, the historic former airport built in the 1920s, as the site for their event for the next 10 years.

But the site is only part of the story – the city counts too. Inspired and inspiring creativity is all around us in Berlin, on the backs of local design students or in small boutiques where young designers benefit from Berlin’s famously affordable rents. Leading brands like adidas discovered these phenomena years ago.

On Münzstrasse in Berlin Mitte, the epicentre of urban fashion, adidas opened it very first adidas Originals shop in 2001. A truly international audience comes together in the three central neighborhoods – Prenzlauer Berg, Mitte and Friedrichshain. This is where industry trends are  set and where brands initiate a conversation with their audience. See what adidas has done recently for its original tribe:

If you have any comments please email Ulrich Proeschel.

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Spike Lee: How he got into advertising and Mars Black

June 29, 2009

In a series of four short films, CCO at TBWA\Chiat\Day in Los Angeles Rob Schwartz talks with Spike Lee on advertising, creativity, and user generated content.

In the first conversation Spike Lee explains how he came into advertising and what it would take to bring Mars Black back o screen.

If you have any comments or suggestions please email Rob Schwartz.

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MAM Top 10: Keep up with culture in real time

April 2, 2009

The Media Arts Monday (MAM) by TBWA\Media Arts Lab for almost three years; mad-blog.com is re-publishing the MAM Top 10 by Eric Hanson and Frank Striefler.

mam_92AUDIENCE BEHAVIOR – In today’s dynamic media landscape, people are living their lives at the speed of real time. News is expected to be up to the second, friends keep up with each others’ lives online, step by step and hour by hour, and the latest and greatest can change every time you “refresh the page.” It has created a culture where there is a lot of cache in knowing and being part of what’s current, and anything slightly out-of-date can feel awkwardly out of synch. And it’s not just newsrooms and networking sites that need to keep up; it’s an expectation that audiences are applying to every part of their lives, including the brands they invite to become a part of them. When the context of culture changes on a real-time basis, brands that allow a little spontaneity in their strategy can be the ones that stay most consistently relevant.

BRAND BEHAVIOR – Marketers have optimized processes and tools to plan their marketing initiatives meticulously. Detailed annual plans are standard, treating the world like a predictable 12-month cycle with little room for the unplanned. While companies have learned to switch to crisis-management mode in real time when facing a negative situation, it appears that fewer brands are prepared to embrace the unpredictable positive opportunities. Brands need to leave some room for the unplanned and be spontaneous, to make decisions in real time to be in synch with the pace of culture.

MARK LIVES IN IKEA

Comedian/filmmaker Mark Malkoff was looking for a temporary residence while his NYC apartment was being fumigated, when he asked IKEA for permission to stay for free in the local store. Without letting bureaucracy get in the way, IKEA capitalized on this real-time marketing opportunity by allowing him to move in for an entire week. Documenting his experience 24/7 on MarkLivesInIkea. com generated not only a million hits daily—with plenty of product demonstrations— but it also reinforced a good-natured image for the Swedish company.

NIKE: WORLD-RECORD CELEBRATION

When Chinese hurdler Liu Xiang broke the 110-meterhurdle world record with a time of 12.88 seconds, Nike didn’t waste a minute churning out an instant ad campaign to celebrate the track star’s achievement in record time. Just 13 hours after Xiang broke the world record, Nike had created and placed an ad at the prominent electronic billboard on the side of the Aurora skyscraper, and online ads were up and running. When the hero arrived home the same afternoon, his Nike-branded “12.88” T-shirt gave the brand national press coverage.

CREST: LIQUID BAN RESPONSE

In the wake of banning liquid products in carry-on bags on airplanes, Crest approached Avis quickly to partner up on a relief program of their own. At a time when not many travelers had a lot to smile about, 25,000 free Crest “smile packs” were placed on the seats of all Avis preferred renters’ cars in 25 of the top U.S. airports. The highly appreciated sampling packs included a full-sized Crest toothpaste, mouthwash and dental floss, helping Avis’ frequent costumers to start their vacations or business trips with healthy, bright smiles and fresh breath.

Download your Media Arts Monday.

If you have any questions, comments, or suggestions please email either Frank Striefler (frank@mediaartslab.com) or Erik Hanson (erik@mediaartslab.com).

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Media Arts Monday: Nonline Marketing

March 23, 2009

nonlineAUDIENCE BEHAVIOR – Audiences don’t live above or below-the-line, and it has taken our industry too long to truly embrace a through-the-line approach. But with the explosive growth of the Internet and the need for a specialized craft, we were quick to draw another line to differentiate on- and off-line advertising. But today’s audiences don’t live in an on- or off-line world either – they live in a “nonline” world. The more people and technology advance, the less separated these two places become in our daily lives. People can hardly tell the difference anymore between when they are “on” and when they are “off”; when they’re connected and when they’re not. People now lead seamless lives existing somewhere between the digital and the physical world with an endless number of connections linking them together.

BRAND BEHAVIOR – Online campaigns tend to be limited to screens and often times don’t affect people’s off-line lives. Brands that stop drawing the line have the opportunity to create entirely new connections that seamlessly and simultaneously impact people’s nonline lives. Marketers need to tear down the self-imposed walls between on- and offline and break through the tyranny of click-through based online advertising. Instead of using separate on- and off-line performance tools, marketers need to look at nonline success metrics to evaluate their initiatives holistically. 

NIKE+: THE HUMAN RACE

 Nike+ is the world’s largest running club, connecting runners from ever corner of the Web, where anyone can be challenged to a virtual race. On Aug. 31, 2008, Nike took this initiative to the next level and to the streets with the world’s largest running event: The Human Race. The charity race brought the online community together with 700,000+ runners competing in 25 cities across the globe. Nike rounded up this unprecedented experience with exclusive post-race concerts as part of the grand finale in each city.

POD HOTEL: PODCULTURE

 The Pod Hotel combines high style with high tech, offering hostel-style, discount accommodations for spendthrifty and Web-savvy travelers. To compete with trendy boutique hotels, the hotel lets visitors make advanced connections with other guests via its closed social network PodCulture. Improving the real-world customer experience, guests connect online in specific forums to meet up in real life to drink, dine, shop or go out. Sales and traffic have increased 40% since PodCulture has been introduced. 

TWITTER: TWESTIVAL

On Feb. 12, Tweeters in 202 cities around the world came together for Twestival under the mantra of “tweet.meet.give.” The volunteer-organized Tweetup with a social conscience was a fundraiser for charity:water offering entertainment, food and drinks while building awareness for the global water crisis. The call-to-action was Tweeted and in less than a month the event attracted 10,000+ attendees. The live gathering is a testament to Twitter’s ability to mobilize Internet activity into real-world action.

 

Download your Media Arts Monday.

If you have any questions, comments, or suggestions please email either Frank Striefler (frank@mediaartslab.com) or Erik Hanson (erik@mediaartslab.com).

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Nick Baum: Stars in the Dark – Part Four

March 12, 2009

One of the strengths of a disruptive strategy is that it changes not just a company’s advertising, but the company itself. 

The classic example is Pedigree. We convinced Pedigree that it should not regard itself as a dog food company – but a company that loves dogs. 

That vision changed everything: the company’s employees began bringing their dogs to work. The Tokyo branch moved its headquarters to a building where dogs were allowed. And the company got behind pet adoption schemes. It was no longer a company that made products for dogs. It was The Dog Company.

This was change that went far beyond advertising.

And what about Adidas? There was a time when the brand was barely visible. Poor management and a succession of owners had left it floundering, handing Nike a virtual monopoly.

Then came a new vision: “Impossible is nothing.” New product lines and new stylists aided the change, but the vision provided an architecture. CEO Erich Stamminger described it as: “Our legacy, our mission and our challenge.”

iin_1

 iin_2More recently, TBWA proved definitively that it was willing to propose risky changes to its clients. For many years, our strategy for Absolut vodka had been based around the unique – and disruptive – design of the bottle. Print advertising featuring that iconic shape had established the Absolut brand and won accolades all around the world. Some people collected the ads as if they were works of art – which very often they were.

Last year, we abandoned the strategy. With the bottle shape now clearly linked to Absolut in the minds of our consumers, it was time to try something new. So instead of focusing on the bottle or the packaging, we took the radical step of positioning Absolut as a symbol of perfection in an imperfect world.

This was a brave move, but it worked. The headline in Advertising Age read: “Breaking With Bottle Fires Up Absolut Sales.”

Not only that, but the new strategy is spot on for these uncertain times. Change pays off. 

Jean-Marie Dru once wrote that great brands are powerful only if they take action. “Great brands are not nouns but verbs. Apple liberates, IBM solves, Nike exhorts, Virgin challenges, Sony dreams.”

I find myself thinking again of the barman at the Sanderson Hotel in London, with his T-shirt reading RECESS IS ON. Shortly after meeting him, I discovered that the hotel group had set up a website explaining its attitude to the economic downturn (recessison.com). 

The home page was very simple. It said: FUCK THE RECESSION

This alone will not make the crisis go away. But it is a statement of defiance. The next step is to take action. It’s time to change.

 

Nick Baum is Vice President Europe at TBWA. In this series of four posts, he explains why CHANGE is the right way to tackle the recession. If you have any comments or suggestions please email Nick Baum.

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