“We are in the grip of a terrible recession. And recessions are always times when we isolate and withdraw into ourselves, when we do not take risks, when we become more cautious.

And yet every day you ask yourself: how to grow, how to create more organic roles at a time when you have less resources.

This is where we can contribute. This is where creativity can contribute. Provided that creativity focuses in the right direction.”

In his first public lecture in Moscow Jean-Marie Dru covered three areas, that he believes are essential for the future of our business:  (1) Brand Ideas (2) Brand Initiatives and (3) Brand Content.

“First I will underline the importance of brand ideas, then the fact that brands must take more and more initiatives, and last but not least that brands must create new content.

At his return to the company in 1997, Steve Jobs decided to remind the world of what Apple stood for.  You all know the “Think Different” film, it works as well today as it did 10 years ago.

This film has stood the test of time.  It works just as effectively at the depths of the worst crisis we have never known. In fact, it may even be more inspirational today

You surely know that the person behind that film is Lee Clow, the creative soul of TBWA. He is at the origin of all our campaigns for Apple.  And here is what Lee likes to say on ideas such as Think Different: Brand Ideas Win, Good Ads Don’t.

What he means by this is that we cannot be satisfied merely with advertising ideas. What is needed now are big brand ideas.”

“In fact, communications strategies can sometimes contribute to reinforcing companies’ business strategies. By “reinforce”, I mean that strong communications can create great enthusiasm and more conviction around the companies’ strategic direction. And this happens more often than we think.”

“The old saying « actions speak louder than words » has never been more true. And that’s why we’re not just in the business of telling brands what to say, but also in the business of guiding them in how they should behave. (…) All initiatives that go beyond the mere products and services you brand delivers, initiatives that reinforce what a brand stands for.”

“My last point is that we are going to create more and more brand content. This is a consequence of the end of repetitive advertising.

So we have to come with unexpected or entertaining ways of communicating. All the stunts we are doing for adidas are good examples.

The first one is a billboard campaign in New Zealand for the All Blacks. A drop of blood taken from each player on the team – thirty of them in all – was mixed into the ink used to print the posters.

You can imagine the impact in a country where each citizen sees himself as an All Black. Rather than just being a slogan, “Impossible is Nothing” is actually a declaration that you’re ready for anything. Like playing vertical football: Slide One CNN journalist called it “Sky soccer”.

“For the soccer World Cup in Germany, Slide the Cologne train station ceiling was painted in the style of a Michelangelo’s Sistine Chapel, featuring the world’s greatest players. And we also built this huge bridge with Germany’s famous goalkeeper, Oliver Kahn, at the exit of the Munich airport. This gives you an idea of the scale of the installation.

Then, at the last European football cup, we imagined this spectacular representation of the Czech goalkeeper, on the giant wheel in Vienna made famous by Orson Welles. The goalkeeper was able to stop all the shots thanks to his numerous arms.”

“We should not underestimate the importance of ideas like these. They accelerate the penetration of the central idea. More than that – they bring it to life. And they make it bigger. And the bigger the idea, the stronger the brand.”

The economic crisis on the one hand, the digital revolution on the other…

Our profession has never been so shaken. These two circumstances create multiple effects. And we are all wondering what tomorrow will look like.

Concerning digital, communications groups are developing varied, often opposing strategies. Some, through a series of acquisitions, attempt to create a technological barrier between them and their competitors. Others, like our Agency, are putting digital at the very center of their conventional activities. Neither strategy is, by definition, the winner. There are different ways to succeed. What makes a strategy effective is the quality of its implementation, and the commitment to it.

To ensure that everything starts with digital, the 180 agency in Amsterdam totally reinvented itself. The result of their actions was even more radical than they had imagined, and the price they paid was heavy, with no fewer than 55 out of their total 120 staff changing. This is a dramatic illustration of the size of the task. The path ahead is narrow, and it is difficult.

Too often, we are more comfortable talking about digital ideas than making the inherent changes that are necessary to provoke the right solutions in the digital world. As Colleen DeCourcy, our Chief Digital Officer, said to me recently: “Everybody wants to go to heaven but nobody wants to die.”

In an industry faced with such challenges, the relevance of award shows, and even The Gunn Report itself, comes under scrutiny. It is a recurring subject. I remember back in the ‘70s, industry colleagues who announced the imminent demise of the Cannes Festival. We know what it has since become. Its turnover increased tenfold, because today more than ever, the celebration of creativity is essential despite of the difficult environment in which we are operating, or rather, because of it. And it’s why, although they avoided awards shows for over 50 years, the world’s leading advertisers now participate actively in them, and celebrate when their own campaigns are recognized.

In a speech I gave in Cannes last year, I underlined that “Big can be beautiful too.” In 2007, both Procter & Gamble and Unilever were awarded a Grand Prix at this festival. Today, a lot of great work comes from large companies. They have internalized the fact that audiences are not captive anymore. If you don’t entertain and engage people, they will simply ignore you. “Safe advertising“ is becoming invisible. At last.

There’s no getting away from that fact that, today, creativity is no longer optional. It is vital to every product category and to every communications discipline.

In fact, there are two factors that are contributing to put creativity in the center. On the one hand, the imminent demise of repetitive advertising, and on the other, the understanding that each and every touchpoint between a brand and its audiences must be creative.

Advertising is part of how brands behave, but brands are judged on everything they do, not just how they appear in advertising.

We need to embrace all the ways to tell a brand’s story: its packaging, its retail presence, the content of its website, its PR programs, the products themselves. And to ensure that everything is creative. This is why, even when an agency is not directly in charge of one of these elements, it must nevertheless feel a sense of responsibility. There can be no room for compromise or mediocrity if you have the ambition to be a brand leader. Advertising agencies will rediscover their original reason for being; they will again become true generalists.

But contrary to the past, they will only achieve this if they learn how to change rhythm. The problem is no longer just to ensure the coherence between the different elements of a brand’s communication, which some continue to refer to as 360°. But rather, to feed a constant conversation with our audiences, 365 days a year. From 360 to 365…it is the very rhythm of communications that digital has shaken up. Agencies need to move from a quarterly to a daily cadence.

We have to organize ourselves to deliver constant communications. A fleet of small initiatives coming together to create an ongoing communication program, generating more frequent conversation points. We need to own these conversations, not just the creative work.

Otherwise said, in this digital era, traditional agencies will only succeed if they adopt the rhythm of the pure players. And as for these, they will need to learn, or rather to understand, how brands are built. These two symmetrical challenges are vital for the agencies concerned. The challenge for so-called conventional agencies is immense. The challenge for the pure players appears to me even more formidable.

Agencies need to repatriate part of the media thinking process. We can no longer think of media as numbers on a spreadsheet or a list of options for places to buy our audiences’ attention. We can no longer think of media as just a means for brands to talk at consumers, but rather as all the places, spaces and experiences where people live their lives. “Media” does not have to be paid for, and it does not have to be measurable to matter to our audiences. In essence, media is any space between an idea and the audience.

It is time for advertising agencies not to be media neutral anymore, but to be media passionate. It is time to grow ideas that turn brands into media themselves.

The industry adopted “Communications Planning” as a way of describing this. A new discipline, at the crossroads of audience planning and connection planning. We do not talk to “consumers” anymore, we talk to audiences who are marketing savvy, who know the brands, who respect them and who program their own media lives. Today, each of us plans his own daily itinerary through all these “media” solicitations. We need to understand the members of our audiences, how they connect with the world, how they digest media and all the technology that surrounds them…

If we treat people like “consumers,” we are interrupting what they are interested in to talk to them about our brand. If we treat people like an “audience,” we become what they are interested in, and become an integral part of them.

As for Connections Planning, it is much more than just a tool for allocation of resources. It is about understanding the interaction between all the different points of contact, rather than just the impact of these individual contact points.

This is why, as an illustration of this, we often discuss the magic triangle formed by advertising/event/digital.

Each of these three elements rebounds off the two others. Like a kind of ricochet. Back and forth between the real and virtual worlds. An event created in the street is picked up and circulated on the net and nourishes the brand idea developed in the advertising. Or the other way around, a community receives a text message on its mobile that provokes a reaction in real life. Or another case, where an event can become content for both offline and online advertising. The virtual decouples the effects of the real, and the real gives substance, life to the virtual. Brand conversations are organized around these exchanges. And the role of agencies is to organize and feed these conversations. To enrich the brand story, on a daily basis.

In other words, the way media is used has become a creative issue. And from now on, every advertising agency presentation should start with media.

At TBWA, we regroup all these thoughts and practices under one expression. We call it Media Arts. Because we believe each point of contact must tell the brand story gracefully, artfully.

Whatever they choose to call it, however they approach this new discipline, traditional agencies, the big networks, cannot ignore this new reality. There is only one way to define brand behavior, and that is to integrate everything, and do this in a creative way.

Our mission is to design brand behaviors to serve brand beliefs. Agile brand behaviors, to support brave brand beliefs.

And it is here, digital revolution or not, that nothing has changed. Our business has always been to build brands, to give them more sense and substance. It is up to our agencies to imagine and to formulate what these brand beliefs are.

At TBWA, this is the role of Disruption. Disruption is about brand belief, whereas Media Arts is about brand behavior.

Most often, this brand belief is encapsulated in a few precise words. A few examples I know well are: “Think Different, Shift, Impossible is Nothing, Dogs Rule, In an Absolut World, Go Visa…” Agencies’ true reason for being is to bring to life the meaning that resides in these words. This ability to express in a few words what a brand stands for, what impact it can have, what the brand believes in. In fact, in this ever-changing world of content and clutter, brands with a clear point of view are more valuable than ever.

These few words that “say the brand” will be the starting point for storytelling. They are at the same time the source of creative inspiration and the strategic backbone for all the communications plans. Today, more than ever, in a fragmented world where everyone is seeking signposts, we need big central ideas that serve as lighthouses. As Lee Clow said recently: “Big ideas win, good ads don’t.”

Agencies are experts at distilling a thought into just a few words. To understand the essence of a brand, to give it a larger share of the future, to share the idea with all the brand’s audiences, this is, and will always be, our role.

To achieve this, we have at our disposal today a multitude of means of expression. So many new delivery systems, formats, screens and experiences available to us to deliver the brand story. The consequence is that creative output is increasing exponentially in quantity. Where we used to produce 30-second formats, we now have to think in terms of websites, blogs, e-webs, digital radio, SMS conversations, social media on the web, street events, PR, and a whole array of new communications opportunities.

On the financial side, the implications of all this are critical for the future of our industry. More content produced in more different ways should result in more fees to conceive it all. However, with the crisis as an excuse, the trend is rather the opposite.

The stakes are clear: thanks to the interactions between all the disciplines, to the digital boom, we know that we can achieve levels of effectiveness with partially lower “media” investment. At the same time, we need to increase our creative resources. Depending on the agency, the cost of these represents only about 2% (between 1% and 3%), of the clients’ overall investment: a very few percentage points that can obviously have a huge leverage effect on the value of the total 100% investment. It is vital that our clients understand that a part, albeit minor, of the savings made in media investment should be reinvested in creative resources. This, for them, is where the true creation of value lies.

1 or 2% more…this is the necessary condition for a total transformation of our industry. Because the creative revolution we are embarked upon needs to be funded. There is no other option for our clients than to contribute to making this happen. They will be the first to benefit.

Happy Holidays,

Ulrich

One more thing, if you are still looking for some holiday fun. Read our top five posts of all time:

(1) Insights on the revolution by Michael Zorn (TBWA\BERLIN)

(2) The Age of Media Arts by Lee Clow (TBWA\WORLDWIDE)

(3) Disruption is Liberation by Dr. Sven H. Becker (TBWA\GERMANY)

(4) Disruption in a disrupted World by Jean-Marie Dru (TBWA\WORLDWIDE)

(5) Let’s do things we think we cannot do by John Hunt (TBWA\WORLDWIDE)

During the discussion Lee shared his honest opinion about advertising. He also explained that our industry is not about producing a single great ad, it is about winning with a big idea, about a brand belief and a brand behavior that match. Lee said: “I grew up an artist and a designer. I wanted to be able to use my artistic ability in a way to make a living. I consider myself a storyteller.” He called having Apple as a client “my special, lucky circumstance. … We are immersed in everything that brand does. The Apple Store is probably the best ad we ever did for Apple.”

Originally started in Australia, the aim of the now-global Movember movement is to positively change men’s attitudes about health issues. Men rally together to grow mustaches over the course of a month, while raising funds for the most serious of men’s health issues, prostate and testicular cancer.

In the spirit of Disruption, the most legendary beard in advertising (heck, it even has its own Twitter handle!), will be on the chopping block. Lee Clow has agreed to shave his entire beard off if 1000 TBWA employees register for the event and join the TBWA Movember group.

Go HERE to learn more about Movember or join the TBWA group HERE (be sure to enter ‘TBWA’ as the company/organization/promo code or your registration won’t count towards our official tally).

Stay tuned and starting growing that ‘tache!

— Lee Clow, Global Director of Media Arts, TBWA\Worldwide

We all know that, sadly, a very large number of advertising campaigns are mediocre. And this is what most people outside of our business believe. But they have not realized that good advertising can inspire people, and great advertising, though rare, can impact the world.

This is why The One Club, the organization that recognizes excellence in advertising in the US, has asked Director Doug Pray to shoot a new documentary feature to promote those ads that are truly innovative and inspiring. It’s called Art & Copy.

The film also celebrates the people who made these ads. It is not only about the craft. It’s about artists. It’s about pioneers. And it’s about people like Lee Clow who come along and change the way people see advertising.

“What’s different and perhaps surprising about this movie, is that it isn’t about bad advertising, that 98% which so often annoys and disrespects its audience,” says Doug Pray. “I didn’t want to make a doc that just trashes trashy advertising. Too easy, too obvious, and why bother? Instead, [I was]granted access to a handful of the greatest advertising minds of the last fifty years. I felt it could be a more powerful statement to focus the film only on those rare few who actually moved and inspired our culture with their work.”

Doug Pray takes an in-depth look into the creative processes involved in some of the most renowned American ad campaigns of the last half century such as “Just Do It,” “I Want My MTV,” “Got Milk?,” and “Think Different.” He delivers this through the eyes of some of the most influential people in the business including George Lois, Mary Wells, Dan Wieden, Hal Riney, and of course, our own Lee Clow.

Here’s what Lee had to say about his involvement with this film:

“Being in a movie was fun. Going to Sundance, hanging out with Robert Redford, signing autographs, what can I say! But seriously, if you see the film it will make you proud to be in this fun creative business. I think it will inspire young people to want a career in ‘Advertising.’”

Art & Copy recently premiered at the Sundance Film Festival and is currently making its way throughout festivals and cinemas around the world. I encourage everyone to watch the film. Hopefully it will inspire you to do better work. To watch the trailer and find out more about the film, click here.

I’ll end with another quote from Doug Pray:

“Yes, I’ve made a positive film about ads. I’d once believed that our systems of commerce might go away, and with them, all unwanted commercial messaging, but they haven’t yet, and won’t soon. Advertising, in fact, may actually be an innately human act itself. But like all creative endeavors (books, paintings, movies, architecture) most of it is mediocre. Ultimately, I hope ‘ART & COPY’ inspires artists and writers to strive to make more meaningful, more entertaining, or more socially uplifting ads. With so much advertising surrounding us these days, it would be great to get that 2% figure a bit higher.”

If you have any comments please email Ulrich Proeschel.

This is the 200th post on mad-blog.com. Congratulations and a big hand to all those who have contributed so far. Over 20,000 absolute unique visitors from 134 countries joined us, spending an average of 2:59 minutes on the blog. Over 4,550 people have subscribed to our rss feed. Thanks for all the interest and support.

This is the perfect opportunity to share the most read stories celebrating Media Arts and Disruption. Enjoy and pass them on:

(1) The audience is always right. (by Michael Zorn)

(2) Some brands don‘t like change. Change doesn’t much care. (by Michael Zorn)

(3) Cannes Lions 2009: Who will be the big winners? (by Rob Schwartz)

(4) Disruption is liberation. (by Sven H. Becker)

(5) Let‘s do things we think we cannot do. (by John Hunt)

(6) Change: What business can learn from politics 2.0. (by Frank Striefler)

(7) The age of media arts. (by Lee Clow)

(8) The Zimbabwean Trillion Dollar Campaign. (by Gavin Heron)

(9) Act like lovers do. (by Stefan Schmidt)

(10) adidas Originals: Connection with the original tribe. (by Moritz Kiechle)

(11) Images travel but disruptive ideas thrive. (by Perry Valkenburg)

(12)  The beauty of big. (by Jean-Marie Dru)

If you have any comments please email Ulrich Proeschel.

Check out what The Guardian reported about the Robson’s document and check out what the 15-year old has found out about the use of radio, television, newspapers, gaming, internet, directories, viral/outdoor marketing, music, cinema and the role of TV, mobile phones, computers or game consoles in the life of todays teens. Click here for full story.

Within the given context The Guardian published the following two lists:

What is hot?

• Anything with a touch screen is desirable.

• Mobile phones with large capacities for music.

• Portable devices that can connect to the internet (iPhones)

• Really big tellies

What is not?

• Anything with wires

• Phones with black and white screens

• Clunky ‘brick’ phones

• Devices with less than ten-hour battery life

If you have any comments please email Ulrich Proeschel.

Among discussing new ways of compensating the agencies contribution to the success of brands, she shared her opinion on the game-changing impact of digital media.

Doing so, she shared a remark made by Lee Clow, global director of media arts at TBWA\Worldwide: “In this brave new media landscape, agencies’ products will no longer be defined as advertising, but as media arts. Everything we do now is media. It’s how people come to make a decision about a brand.” She continued “This is true whether we’re talking about North America, Europe, Asia Pacific, or anywhere in the world.

If you have any comments please email Ulrich Proeschel, or visit www.aaaa.org or www.eaca.be.