It was a significant entry into the carbon emissions reduction arena with what was sure to have a major impact on the conversation. A conversation, which at that time lacked a common thread for people to follow and rally around.

The immediate opportunity for Nissan was to own the global conversation around mobility. Not simply from a new product standpoint, but from the standpoint of a new mobility lifestyle — a lifestyle preparing the world for a new kind of car.

The TBWA\Digital Arts Team, led by Colleen DeCourcy, was asked to cultivate this conversation and give it a place to live online. The teams generated thinking around celebrating zero emissions mobility, the coming of the electric vehicle revolution and how this can be a central part of a common journey to a sustainable future. In response, they created, ‘Journey to Zero.’

Under the watchful tutelage of Richard Saul Wurman, global thought leader, TED (Technology Entertainment Design) conference founder, author and the planet’s premier information architect, journeytozero.com became a platform for this ongoing conversation.

The Digital Artists started by partnering with Wade Davis, noted anthropologist, ethno-botanist, best-selling author and National Geographic Explorer documenting his conversations, observations and experiences at COP15 – the United Nations 2009 Climate Change Conference. Using the above, the team pushed content to consumers in real time starting a global conversation around change.

Constant Communications was the mechanic employed to reach consumers through social platforms like Facebook, Twitter, YouTube and Posterous, and on journeytozero.com. Almost immediately after starting the conversation, it grew in bounds. Not only did the program gain great momentum with the consumer audience, but zero emissions and green leaders and influencers also engaged in perpetuating and growing the conversation.

The initiative was not created to sell the Nissan LEAF directly; however, one can imagine that there will be a residual effect now that so many consumers were engaged in the program and have a new mindset around zero emissions and mobility. It is a journey Nissan initiated, and one that is so important to the future of mobility.

In the words of Wade Davis, “The very existence of alternative ways of thinking and doing are what will save us — hence being aware of diversity and new ways are what will drive the future of sustainability.”

In 2008, TBWA\Chiat\Day Los Angeles was tasked to reignite the spark both in the Gatorade brand and in those who drink it. Because of the brand’s tremendous growth over the years, it was starting to lose its core sports relevance as consumers forgot Gatorade’s fundamental reason for being – superior sports hydration that fuels athletic performance. The brand was losing its meaning and in danger of becoming more akin to soda pop than sports drink.

In talking with athletes of all ages, the team found that whatever they do, wherever they go, the best athletes always take their attitude, swagger and passion with them. They may lose a step here or there, gain a few pounds as they age, but the one thing that doesn’t change is their competitive desire and will to win.

They tool inspiration from the fact that rivalries have fueled athletes throughout the history of sport and asked, what if Gatorade used a sporting rivalry as a catalyst to give one-time athletes a second chance?

Two U.S. high schools, Easton High School in Pennsylvania and Phillipsburg High School in New Jersey, have a 100-year-old rivalry and, in 1993, were named by Sports Illustrated as the best high school football rivalry in the country. However, the 1993 meeting between the two teams ended in the worst possible way, a 7-7 deadlock. No true rivalry should ever end in a tie.

Here was the brand’s opportunity. Fuel a grudge match. Provide the original players a second chance to play the ‘93 game and settle the score once and for all…15 years later: Gatorade “REPLAY” was born.

Gatorade REPLAY originated as a five-part online documentary. Cameras captured every part of the 90-day journey, from the physical workouts to the deeply emotional moments and the relationships built on and off the field. Gatorade’s expertise in coaching, hydration and sports performance supported the men as they re-evaluated their health, got back in shape and fine-tuned their skills. Then came the REPLAY.

On Sunday, April 26, 2009, 15,000 fans jammed Fisher Field. Tickets for the REPLAY game sold out in 90 minutes, putting the 15,000-seat stadium at maximum capacity. Demand for the game spilled over into the eBay grey market, with some auctions fetching up to six times the ticket’s face value. Even NFL Gatorade athletes Peyton and Eli Manning took part as assistant coaches for the event. The entire Easton and Phillipsburg towns became participants – and in addition to the teams, the original ’93 cheerleaders and marching band members came out of retirement. Suddenly whole towns were transformed into fans, helping fuel the rivalry and cheer on the teams. The game was broadcast live to local markets with the rest of the country joining in online on www.gatorade.com.

The REPLAY winners were Phillipsburg, but it hardly mattered. Gatorade had made their mark and proved their role as a catalyst for athletic achievement.

Further testament to the size and power of the idea, in November 2009 REPLAY became a documentary television series with a one-hour primetime pilot airing nationally on Fox Sports Net during Thanksgiving weekend. We have received requests to turn the documentary into a feature film from all the major studios and we are currently filming Season II in Detroit, to be broadcast on Fox Sports Net.

From a social and cultural point of view,  THEY ARE THE BIG DEAL.  They will change the way you interact with social networks and how you surf the internet forever, how brands can target consumers and will challenge the dominance of Google as being the most powerful company online.  In fact in year from now any website which has not incorporated these changes, will look very archaic.

WHY IT WILL CHANGE THE WAY YOU INTERACT WITH THE WEB AND SOCIAL NETWORKS

Social networking will no longer happen just in social networks  it will happen on every site of the internet.  Imagine being on any website and being able to “like” that site by simply clicking a button, whether that is an article, a band, a song.  You will be able to leave comments on that site, see what your friends have done on that site, what they think of the content on that site and you will even be able to see which of your friends are currently on that site, and connect with them on that site.

But then imagine going onto another site, and because your likes and activities have been remembered, the site becomes personalised to your tastes or to your friends tastes, or it even suggests stuff that people who liked similar things to you also like (this is the beginning of the “semantic web”), so if you have “liked” various artists/ bands across various sites – by the time you get to a music streaming site like Pandora, it will generate a playlist automatically of songs you might like.

When you do go onto Facebook itself, it will suggest communities you should join of people who also like the same things as you and let you connect with them and share ideas and interests.

Facebook have also introduced their own currency called “Facebook Credits” which allows one payment system across all app.  So you will not need to have separate accounts for payment across Farmville or 1-800 Flowers, but a seamless centralised payment system like ITunes, a seamlessness which will make commerce take off on Facebook in a big way. [I can see print publications developing Facebook editions which will be powered by these micro-payments.]

WHY IT WILL CHANGE THE WAY BRANDS TARGET CONSUMERS

Facebook have made it piss easy for brands to integrate these social features into a website: http://developers.facebook.com/plugins

We will probably see a shift in branded experiences taking place on proprietary microsites and no longer having to be in social networks.

A brand will now know how popular parts of their site experience are, which bit of content are the most relevant.  Not only this they will know the demographics and maybe even the locations of audiences engaging with their site, as well as how they are engaging.   This will open up developing more attitude based advertising.  Wherever consumers go on the web, they will carry their preferences, behaviours and friends with them.

And this is WHY FACEBOOK WILL CHALLENGE THE DOMINANCE OF GOOGLE

Google has a massive advertising and search platform based on keywords.  Facebook is creating an advertising and search platform which is based on behaviors, attitudes, preferences and social connections [what your friends like and do etc], this allows the creation of more powerfully targetted relevant advertising and experiences.

These for me were the big out takes as people who work in marketing.  For more information you can watch the keynote in full here.

It is about having a vision, a belief system, an attitude and a worldview that is shared by the entire company. More than a simple guideline, it is a set of values. When a company has a strong culture, everyone in that organization not only supports decisions made by the CEO – but could have made the same decision in his or her place. In our digitalised, open-sourced society the culture is the brand. You cannot fake it.

Some of our clients have the strongest cultures of all. I have to mention Apple, because it’s such a great example. Thanks to the vision of Steve Jobs, Apple has a culture of creativity and innovation. ‘Think different’ was far more than an advertising slogan. It went to the heart of a way of thinking that has transformed the company. By thinking different, Apple shrugged off the notion that it was a mere computer maker and embraced the idea that it was a provider of tools for creative people. The result, of course, was iTunes, the iPod – and later the iPhone. These were radical new departures for Apple, but they were perfectly in tune with its culture.

Apple is well known for the loyalty it engenders among consumers. Needless to say, its employees are equally evangelical. When you go to an Apple store, you can tell the staff love working there. Why? Because a strong culture attracts the best employees. And when the economy crumbles, you want those people by your side.

So how do you build a strong company culture? For one thing, it takes time. You can’t just bolt it on. When you start a company, the culture is already taking root. In fact, very often, company cultures are created by strong leaders. The system may stay in place long after that person has left, but usually it can be traced back to a single inspiring figure.

At TBWA our culture is based on Disruption, which is all about questioning conventions in order to find a new path towards a larger share of the future. But when we organise Disruption exercises (we call them ‘Disruption Days’) for our clients, we do not ask them to change their cultures. In fact, we ask them to look deep within their cultures and identify their key points of difference, a vision and belief-system that sets them apart, makes them likeable or creates a campfire. In this way, we can unlock untapped potential. Companies often tell us that they have ‘found themselves’ after going through the Disruption process. It’s a liberating experience for them.

Take Kraft, who we recently invited to attend a Disruption Day when the company was reviewing the strategy for its Tassimo hot beverage maker. We transformed our Berlin office into an apartment, with a kitchen, a living room, a bedroom, a kid’s room. We staged Tassimo‘s reality. The convention we identified was that every hot beverage system had a similar positioning, which could be summed up as “the moment”. In other words, the machines delivered a single cup of coffee that the recipient then savored – alone. Our insight was that Tassimo was more about sharing. It delivers many different beverages, including tea and hot chocolate, so there’s something for everyone. Everybody gets what they want. It has a campfire appeal, with people gathering around it make their favorite drink. This led directly to the brand message: “Together is better.” Now Tassimo is building a culture of togetherness that will have an impact on many aspects of its behavior.

You can’t tell the world a company stands for one thing if its employees know that, internally, that isn’t the case. Employees have blogs now – or friends with blogs. The corporate world has become transparent. As I mentioned at the start: the culture has become the brand.

That’s why TBWA aspires to being more than an advertising agency. I like to think that through our work we contribute to our clients’ company cultures. That’s why our relationship with them usually remains strong for so many years: we have played a role in the creation of their culture and our very own. In that way, we help to provide them and ourselves with a sustainable future.

By Ulrich Proeschel, Brand Director TBWA Europe and mad-blog.com initiator.

If you have an questions or suggestions, simply send me an eMail.

As the company grew, he realized that the Russian vodka market – despite its long heritage and the large number of brands on offer – lacked a genuine premium vodka brand with Russian origin. So decided to launch his own product, and in 1998 the result was the first Russian premium vodka brand: Russian Standard.

Because vodka advertising was highly restricted and banned from TV, Tariko came up with a smart trick by creating generic copy for his Russian Standard brand. The following year, 1999, Tariko opened a retail bank, as this was also very young and profitable sector. The bank was also named Russian Standard and Tariko’s company became the Russian Standard Group.

All communication activities, had no direct link to either vodka or banking, instead focusing on the idea of “Making the Impossible.” Only at the very end, in tiny print under the logo, was the bank mentioned. The copy’s main aim was to build awareness of the name and the logo and link them with a premium lifestyle image – which was successfully achieved.

Recently, both the bank and the vodka have followed a more conventional marketing approach. Yet the original trick was so smart and successful that other companies tried to emulate it – such as a brand of mineral water and even chocolate candies with a vodka brand name. That’s one way you can be sure that you’re an innovator: you attract imitators. But only innovators that do not fall into the trap of convention will be able to build sustainable results.

The economic crisis on the one hand, the digital revolution on the other…

Our profession has never been so shaken. These two circumstances create multiple effects. And we are all wondering what tomorrow will look like.

Concerning digital, communications groups are developing varied, often opposing strategies. Some, through a series of acquisitions, attempt to create a technological barrier between them and their competitors. Others, like our Agency, are putting digital at the very center of their conventional activities. Neither strategy is, by definition, the winner. There are different ways to succeed. What makes a strategy effective is the quality of its implementation, and the commitment to it.

To ensure that everything starts with digital, the 180 agency in Amsterdam totally reinvented itself. The result of their actions was even more radical than they had imagined, and the price they paid was heavy, with no fewer than 55 out of their total 120 staff changing. This is a dramatic illustration of the size of the task. The path ahead is narrow, and it is difficult.

Too often, we are more comfortable talking about digital ideas than making the inherent changes that are necessary to provoke the right solutions in the digital world. As Colleen DeCourcy, our Chief Digital Officer, said to me recently: “Everybody wants to go to heaven but nobody wants to die.”

In an industry faced with such challenges, the relevance of award shows, and even The Gunn Report itself, comes under scrutiny. It is a recurring subject. I remember back in the ‘70s, industry colleagues who announced the imminent demise of the Cannes Festival. We know what it has since become. Its turnover increased tenfold, because today more than ever, the celebration of creativity is essential despite of the difficult environment in which we are operating, or rather, because of it. And it’s why, although they avoided awards shows for over 50 years, the world’s leading advertisers now participate actively in them, and celebrate when their own campaigns are recognized.

In a speech I gave in Cannes last year, I underlined that “Big can be beautiful too.” In 2007, both Procter & Gamble and Unilever were awarded a Grand Prix at this festival. Today, a lot of great work comes from large companies. They have internalized the fact that audiences are not captive anymore. If you don’t entertain and engage people, they will simply ignore you. “Safe advertising“ is becoming invisible. At last.

There’s no getting away from that fact that, today, creativity is no longer optional. It is vital to every product category and to every communications discipline.

In fact, there are two factors that are contributing to put creativity in the center. On the one hand, the imminent demise of repetitive advertising, and on the other, the understanding that each and every touchpoint between a brand and its audiences must be creative.

Advertising is part of how brands behave, but brands are judged on everything they do, not just how they appear in advertising.

We need to embrace all the ways to tell a brand’s story: its packaging, its retail presence, the content of its website, its PR programs, the products themselves. And to ensure that everything is creative. This is why, even when an agency is not directly in charge of one of these elements, it must nevertheless feel a sense of responsibility. There can be no room for compromise or mediocrity if you have the ambition to be a brand leader. Advertising agencies will rediscover their original reason for being; they will again become true generalists.

But contrary to the past, they will only achieve this if they learn how to change rhythm. The problem is no longer just to ensure the coherence between the different elements of a brand’s communication, which some continue to refer to as 360°. But rather, to feed a constant conversation with our audiences, 365 days a year. From 360 to 365…it is the very rhythm of communications that digital has shaken up. Agencies need to move from a quarterly to a daily cadence.

We have to organize ourselves to deliver constant communications. A fleet of small initiatives coming together to create an ongoing communication program, generating more frequent conversation points. We need to own these conversations, not just the creative work.

Otherwise said, in this digital era, traditional agencies will only succeed if they adopt the rhythm of the pure players. And as for these, they will need to learn, or rather to understand, how brands are built. These two symmetrical challenges are vital for the agencies concerned. The challenge for so-called conventional agencies is immense. The challenge for the pure players appears to me even more formidable.

Agencies need to repatriate part of the media thinking process. We can no longer think of media as numbers on a spreadsheet or a list of options for places to buy our audiences’ attention. We can no longer think of media as just a means for brands to talk at consumers, but rather as all the places, spaces and experiences where people live their lives. “Media” does not have to be paid for, and it does not have to be measurable to matter to our audiences. In essence, media is any space between an idea and the audience.

It is time for advertising agencies not to be media neutral anymore, but to be media passionate. It is time to grow ideas that turn brands into media themselves.

The industry adopted “Communications Planning” as a way of describing this. A new discipline, at the crossroads of audience planning and connection planning. We do not talk to “consumers” anymore, we talk to audiences who are marketing savvy, who know the brands, who respect them and who program their own media lives. Today, each of us plans his own daily itinerary through all these “media” solicitations. We need to understand the members of our audiences, how they connect with the world, how they digest media and all the technology that surrounds them…

If we treat people like “consumers,” we are interrupting what they are interested in to talk to them about our brand. If we treat people like an “audience,” we become what they are interested in, and become an integral part of them.

As for Connections Planning, it is much more than just a tool for allocation of resources. It is about understanding the interaction between all the different points of contact, rather than just the impact of these individual contact points.

This is why, as an illustration of this, we often discuss the magic triangle formed by advertising/event/digital.

Each of these three elements rebounds off the two others. Like a kind of ricochet. Back and forth between the real and virtual worlds. An event created in the street is picked up and circulated on the net and nourishes the brand idea developed in the advertising. Or the other way around, a community receives a text message on its mobile that provokes a reaction in real life. Or another case, where an event can become content for both offline and online advertising. The virtual decouples the effects of the real, and the real gives substance, life to the virtual. Brand conversations are organized around these exchanges. And the role of agencies is to organize and feed these conversations. To enrich the brand story, on a daily basis.

In other words, the way media is used has become a creative issue. And from now on, every advertising agency presentation should start with media.

At TBWA, we regroup all these thoughts and practices under one expression. We call it Media Arts. Because we believe each point of contact must tell the brand story gracefully, artfully.

Whatever they choose to call it, however they approach this new discipline, traditional agencies, the big networks, cannot ignore this new reality. There is only one way to define brand behavior, and that is to integrate everything, and do this in a creative way.

Our mission is to design brand behaviors to serve brand beliefs. Agile brand behaviors, to support brave brand beliefs.

And it is here, digital revolution or not, that nothing has changed. Our business has always been to build brands, to give them more sense and substance. It is up to our agencies to imagine and to formulate what these brand beliefs are.

At TBWA, this is the role of Disruption. Disruption is about brand belief, whereas Media Arts is about brand behavior.

Most often, this brand belief is encapsulated in a few precise words. A few examples I know well are: “Think Different, Shift, Impossible is Nothing, Dogs Rule, In an Absolut World, Go Visa…” Agencies’ true reason for being is to bring to life the meaning that resides in these words. This ability to express in a few words what a brand stands for, what impact it can have, what the brand believes in. In fact, in this ever-changing world of content and clutter, brands with a clear point of view are more valuable than ever.

These few words that “say the brand” will be the starting point for storytelling. They are at the same time the source of creative inspiration and the strategic backbone for all the communications plans. Today, more than ever, in a fragmented world where everyone is seeking signposts, we need big central ideas that serve as lighthouses. As Lee Clow said recently: “Big ideas win, good ads don’t.”

Agencies are experts at distilling a thought into just a few words. To understand the essence of a brand, to give it a larger share of the future, to share the idea with all the brand’s audiences, this is, and will always be, our role.

To achieve this, we have at our disposal today a multitude of means of expression. So many new delivery systems, formats, screens and experiences available to us to deliver the brand story. The consequence is that creative output is increasing exponentially in quantity. Where we used to produce 30-second formats, we now have to think in terms of websites, blogs, e-webs, digital radio, SMS conversations, social media on the web, street events, PR, and a whole array of new communications opportunities.

On the financial side, the implications of all this are critical for the future of our industry. More content produced in more different ways should result in more fees to conceive it all. However, with the crisis as an excuse, the trend is rather the opposite.

The stakes are clear: thanks to the interactions between all the disciplines, to the digital boom, we know that we can achieve levels of effectiveness with partially lower “media” investment. At the same time, we need to increase our creative resources. Depending on the agency, the cost of these represents only about 2% (between 1% and 3%), of the clients’ overall investment: a very few percentage points that can obviously have a huge leverage effect on the value of the total 100% investment. It is vital that our clients understand that a part, albeit minor, of the savings made in media investment should be reinvested in creative resources. This, for them, is where the true creation of value lies.

1 or 2% more…this is the necessary condition for a total transformation of our industry. Because the creative revolution we are embarked upon needs to be funded. There is no other option for our clients than to contribute to making this happen. They will be the first to benefit.

FYI: The Pepsi Refresh Project Round 1 Voting and Round 2 Submissions are NOW OPEN! It’s time to start campaigning for the ideas you like, voting for the ideas that will make the world better, and submitting your ideas for Round 2!

If you have any comments or suggestions please email Rob Schwartz.

That’s exactly how a brand like method must behave. Chapeau.

To visit their website. click HERE.

Originally started in Australia, the aim of the now-global Movember movement is to positively change men’s attitudes about health issues. Men rally together to grow mustaches over the course of a month, while raising funds for the most serious of men’s health issues, prostate and testicular cancer.

In the spirit of Disruption, the most legendary beard in advertising (heck, it even has its own Twitter handle!), will be on the chopping block. Lee Clow has agreed to shave his entire beard off if 1000 TBWA employees register for the event and join the TBWA Movember group.

Go HERE to learn more about Movember or join the TBWA group HERE (be sure to enter ‘TBWA’ as the company/organization/promo code or your registration won’t count towards our official tally).

Stay tuned and starting growing that ‘tache!