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	<title>MAD</title>
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	<link>http://www.mad-blog.com</link>
	<description>CELEBRATING MEDIA ARTS AND DISRUPTION</description>
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		<title>Muller don’t do plain yogurts, they don’t believe in it.</title>
		<link>http://www.mad-blog.com/2011/10/17/muller-don%e2%80%99t-do-plain-yogurts-they-don%e2%80%99t-believe-in-it-2/</link>
		<comments>http://www.mad-blog.com/2011/10/17/muller-don%e2%80%99t-do-plain-yogurts-they-don%e2%80%99t-believe-in-it-2/#comments</comments>
		<pubDate>Mon, 17 Oct 2011 15:53:56 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Great Stuff]]></category>

		<guid isPermaLink="false">http://www.mad-blog.com/?p=6455</guid>
		<description><![CDATA[Instead they start with plain yogurt and stir in wünderful ingredients to make wünderful stuff that makes you feel, well… Wünderful. So we took a dull, grey city, mixed in some wünderful characters and beat the forces of plain and mundane into submission one raspberry at a time. After all stirring in a little wünder [...]]]></description>
			<content:encoded><![CDATA[<pre>Instead they start with plain yogurt and stir in wünderful ingredients
to make wünderful stuff that makes you feel, well… Wünderful.

So we took a dull, grey city, mixed in some wünderful characters and
beat the forces of plain and mundane into submission one raspberry at
a time.

After all stirring in a little wünder can make the world of difference.</pre>
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		<title>Perhaps The Best Ad Ever</title>
		<link>http://www.mad-blog.com/2011/10/06/perhaps-the-best-ad-ever/</link>
		<comments>http://www.mad-blog.com/2011/10/06/perhaps-the-best-ad-ever/#comments</comments>
		<pubDate>Thu, 06 Oct 2011 10:20:41 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Classics]]></category>
		<category><![CDATA[Disruptive Thinking]]></category>
		<category><![CDATA[Great Stuff]]></category>
		<category><![CDATA[Smart People]]></category>
		<category><![CDATA[Top Stories]]></category>

		<guid isPermaLink="false">http://www.mad-blog.com/?p=6431</guid>
		<description><![CDATA[Sometimes a piece of advertising transcends this thing called Advertising. In honor of Steve Jobs, Apple’s “The Crazy Ones.” Full disclosure, this film was made by TBWA\CHIAT\DAY, Los Angeles. Source: Rob Schwartz, Chief Creative Officer, TBWA CHIAT DAY, LA on forbes.com.]]></description>
			<content:encoded><![CDATA[<p>Sometimes a piece of advertising transcends this thing called Advertising. In honor of Steve Jobs, Apple’s “The Crazy Ones.”</p>
<p><iframe width="550" height="413" src="http://www.youtube.com/embed/XUfH-BEBMoY" frameborder="0" allowfullscreen></iframe></p>
<p>Full disclosure, this film was made by TBWA\CHIAT\DAY, Los Angeles.</p>
<p>Source: Rob Schwartz, Chief Creative Officer, TBWA CHIAT DAY, LA on <a href="http://www.forbes.com/sites/robschwartz/2011/10/05/perhaps-the-best-ad-ever/" target="_blank">forbes.com</a>.</p>
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		<title>Brands and beats</title>
		<link>http://www.mad-blog.com/2011/07/21/brands-and-beats/</link>
		<comments>http://www.mad-blog.com/2011/07/21/brands-and-beats/#comments</comments>
		<pubDate>Thu, 21 Jul 2011 13:17:34 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Great Stuff]]></category>

		<guid isPermaLink="false">http://www.mad-blog.com/?p=6425</guid>
		<description><![CDATA[The new musicactivation.com site from TBWA\BEC and Universal Music celebrates the relationship between marketers and musicians.]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;">There was a period when the music industry despaired that the digital era was eroding its economic model. Since then, however, solutions have emerged – notably a rich partnership between musicians and brands.</p>
<p style="text-align: left;"> Now brand activation agency <a href="http://www.tbwabec.com" target="_blank">TBWA\BEC</a> and music company <a href="http://www.universalmusic.com " target="_blank">Universal Music</a> have joined forces to celebrate this new economy. From sponsored festivals and concerts to online activations and even celebrity-endorsed in-car sound systems, <a href="http://www.musicactivation.com" target="_blank">Musicacitvation.com</a> is a veritable showcase of cool collaborations.</p>
<p style="text-align: left;">It will grow into a collection of compelling case studies and, in the words of its founders, become “a digital bookmark for marketing and music professionals”, as well as inspiring musicians and marketers who’ve not yet joined forces. Music fans, too, will find plenty of evidence to convince them that teaming with a brand is a route to creativity.</p>
<p style="text-align: left;">TBWA\BEC’s Music Manager Luc van Stiphout says: “Being one of the most consumed passions globally, music offers brands unique ways to connect with their consumers…Musicactivation.com offers marketers an overview of some of the best work and music cases out there.”</p>
<p style="text-align: left;">Director Digital at Universal Music, Thierry van Engelen adds: “It’s vital that we are creative and open to new ways to promote music acts and new paths to create revenues other than record sales. Collaborations with brands offer these new opportunities to our artists.”</p>
<p><a href="https://www.facebook.com/musicactivation">https://www.facebook.com/musicactivation</a></p>
]]></content:encoded>
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		<title>To-Go, By-You</title>
		<link>http://www.mad-blog.com/2011/06/27/to-go-by-you/</link>
		<comments>http://www.mad-blog.com/2011/06/27/to-go-by-you/#comments</comments>
		<pubDate>Mon, 27 Jun 2011 14:54:18 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Great Stuff]]></category>
		<category><![CDATA[Top Stories]]></category>

		<guid isPermaLink="false">http://www.mad-blog.com/?p=6414</guid>
		<description><![CDATA[McCafé Germany has launched their new brand belief “everything good begins with a good cup of coffee” in the beginning of the year. Part of the brand’s new communication were also new to-go cups in the brand’s recognizable colours and featuring conversation starters. These proved to be especially popular, so much so, that McCafé Germany [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;"><a href="http://www.facebook.com/McCafe" target="_blank"></a><a href="http://www.mad-blog.com/wp-content/uploads/2011/06/ResultCup_ENG.png"><img class="alignright size-medium wp-image-6419" title="ResultCup_ENG" src="http://www.mad-blog.com/wp-content/uploads/2011/06/ResultCup_ENG-300x240.png" alt="" width="300" height="240" /></a>McCafé Germany has launched their new brand belief “everything good begins with a good cup of coffee” in the beginning of the year. Part of the brand’s new communication were also new to-go cups in the brand’s recognizable colours and featuring conversation starters. These proved to be especially popular, so much so, that McCafé Germany is bringing the second edition of the cups to their restaurants in September.</p>
<p style="text-align: left;">For this purpose, McCafé Germany has just started an activation on its <a href="http://www.facebook.com/McCafe" target="_blank">facebook page</a>, inviting its fans to create their own McCafé To-go cup with their own smart, funny and intriguing texts. Among all applied, the best ones will be put to the public vote on the 5th of July.</p>
<p style="text-align: left;">The one with the most votes will be produced as a part of the new edition of the McCafé to-go cups.</p>
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		<title>Jean-Marie Dru on the CREATIVE EFFECT</title>
		<link>http://www.mad-blog.com/2011/06/21/jean-marie-dru-on-the-creative-effect/</link>
		<comments>http://www.mad-blog.com/2011/06/21/jean-marie-dru-on-the-creative-effect/#comments</comments>
		<pubDate>Tue, 21 Jun 2011 22:43:43 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Disruptive Thinking]]></category>
		<category><![CDATA[New Intelligence]]></category>
		<category><![CDATA[Smart People]]></category>
		<category><![CDATA[Top Stories]]></category>

		<guid isPermaLink="false">http://www.mad-blog.com/?p=4850</guid>
		<description><![CDATA[Jean-Marie Dru, Chairman of TBWA\Worldwide, is the Jury President for the first ever Creative Effectiveness Lion at Cannes this month. Here he talks about his role. You’ve attended Cannes a few times now. How much has it changed? I’ve only missed one Festival since first attending back in 1973. At that time, it was not [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;"><em>Jean-Marie Dru, Chairman of TBWA\Worldwide, is the Jury President for the first ever Creative Effectiveness Lion at Cannes this month. Here he talks about his role.</em></p>
<p style="text-align: left;">You’ve attended Cannes a few times now. How much has it changed?</p>
<p style="text-align: left;">I’ve only missed one Festival since first attending back in 1973. At that time, it was not as prestigious and impactful as it is today. The Americans participated with only a few entries and the Festival was primarily European. Only creatives used to attend. “Creativity” was not really a popular subject among clients, who saw it as a means for agencies to talk among themselves, in their own self-indulgent language. Today it’s very different. Last year at Cannes, there were more people attending from some of the big multinational clients than there were delegates from our network, TBWA. In forty years, Cannes has become everyone&#8217;s business.</p>
<p style="text-align: left;">Now you’re Jury President for the first ever Creative Effectiveness Lion. Is this proof that the debate about creativity and effectiveness has been settled at last?</p>
<p style="text-align: left;">Creativity sells. But from now on, with the Effectiveness Lions, advertising will be judged on tangible evidence. Our panel will evaluate campaign results in a factual way. ROI will enter into the language of Cannes.</p>
<p style="text-align: left;">Surely there’s more to effectiveness than numbers?</p>
<p style="text-align: left;">Don’t forget we’re talking here about “creative effectiveness”. A message that sells, but that is not based on a fresh or breakthrough idea is unlikely to attract our interest. Because Cannes aims first and foremost to reward efficiency achieved through creativity. It should make for some lively debates with my fellow jury members.</p>
<p style="text-align: left;">How has the digital era changed notions of effectiveness?</p>
<p style="text-align: left;">Younger generations show interest only in messages that engage them. Otherwise, they just ignore them, or zap. Creativity is no longer optional, it has become recognised as being essential.</p>
<p style="text-align: left;">If anybody out there is hesitating about coming to Cannes, what would you say to convince them?</p>
<p style="text-align: left;">It took years for the idea of creativity to become accepted as a source of effectiveness. Cannes has participated in raising that awareness. This is the place where we can see the things that will pave the way forward for our industry; it’s where we can keep ourselves on top of the emerging creative trends, and it’s where we feel the pulse of our industry.</p>
<p style="text-align: left;">&nbsp;</p>
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		<title>John Hunt: WHAT IF A SONG COULD HELP THOUSANDS IN NEED?</title>
		<link>http://www.mad-blog.com/2011/06/17/john-hunt-what-if-a-song-could-help-thousands-in-need/</link>
		<comments>http://www.mad-blog.com/2011/06/17/john-hunt-what-if-a-song-could-help-thousands-in-need/#comments</comments>
		<pubDate>Fri, 17 Jun 2011 08:35:56 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Great Stuff]]></category>
		<category><![CDATA[Smart People]]></category>

		<guid isPermaLink="false">http://www.mad-blog.com/?p=6379</guid>
		<description><![CDATA[As the tragedy in Japan disappears off newsstands, the daunting task of reconstruction is just beginning. With this in mind, TBWA\Group Singapore decided to launch a fundraising initiative called “Jam with Japan.” When you visit the site, jamwithjapan.com, a music video for the song, “Choose,” plays. The song, written and arranged by Australian-Japanese punk band [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;"><a href="http://www.mad-blog.com/wp-content/uploads/2011/06/Bildschirmfoto-2011-06-17-um-10.34.42.png"><img class="alignleft size-medium wp-image-6382" title="Bildschirmfoto 2011-06-17 um 10.34.42" src="http://www.mad-blog.com/wp-content/uploads/2011/06/Bildschirmfoto-2011-06-17-um-10.34.42-300x193.png" alt="" width="300" height="193" /></a>As the tragedy in Japan disappears off newsstands, the daunting task of reconstruction is just beginning. With this in mind, TBWA\Group Singapore decided to launch a fundraising initiative called “Jam with Japan.” When you visit the site, jamwithjapan.com, a music video for the song, “Choose,” plays. The song, written and arranged by Australian-Japanese punk band The Dirt Radicals, is a collaborative work of 15 musicians from Singapore, Thailand, Australia, Taiwan, Canada, UK, Israel and Japan. As the video plays, people are able to own a frame of the music video by writing a personal message of hope. And, of course, donate funds to the relief in Japan. A great collaborative initiative that shows our ideas are no longer held hostage to a media schedule.</p>
<p style="text-align: left;">Go to the site <a href="http://jamwithjapan.com/" target="_blank">here</a>.</p>
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		<title>Booming Economy: The Age of Disruption</title>
		<link>http://www.mad-blog.com/2011/06/16/booming-economy-the-age-of-disruption/</link>
		<comments>http://www.mad-blog.com/2011/06/16/booming-economy-the-age-of-disruption/#comments</comments>
		<pubDate>Thu, 16 Jun 2011 13:22:59 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Disruptive Thinking]]></category>
		<category><![CDATA[Smart People]]></category>
		<category><![CDATA[Top Stories]]></category>

		<guid isPermaLink="false">http://www.mad-blog.com/?p=6365</guid>
		<description><![CDATA[A conversation between the CEO of TBWA Germany Dr. Sven H. Becker and William C. Taylor, Co-Founder and Founding Editor of Fast Company on Disruption and its role in a booming economy. Practically Radical: Manifest für Erfolg durch Wandel (engl.) from TBWA Germany on Vimeo. For any comments or suggestions, send an Email to Ulrich [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;">A conversation between the CEO of TBWA Germany Dr. Sven H. Becker and William C. Taylor, Co-Founder and Founding Editor of Fast Company on Disruption and its role in a booming economy.</p>
<p><iframe src="http://player.vimeo.com/video/24606830?title=0&#038;byline=0&#038;color=ffffff" width="550" height="413" frameborder="0"></iframe>
<p><a href="http://vimeo.com/24606830">Practically Radical: Manifest für Erfolg durch Wandel (engl.)</a> from <a href="http://vimeo.com/user6547955">TBWA Germany</a> on <a href="http://vimeo.com">Vimeo</a>.</p>
<p>For any comments or suggestions, send an Email to <a href="mailto:ulrich.proeschel@tbwaworld.com">Ulrich Proeschel</a>.</p>
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		<title>Kick starting creativity</title>
		<link>http://www.mad-blog.com/2011/06/15/kick-starting-creativity/</link>
		<comments>http://www.mad-blog.com/2011/06/15/kick-starting-creativity/#comments</comments>
		<pubDate>Wed, 15 Jun 2011 14:18:58 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Disruptive Thinking]]></category>
		<category><![CDATA[Smart People]]></category>

		<guid isPermaLink="false">http://www.mad-blog.com/?p=6352</guid>
		<description><![CDATA[Fund &#38; Follow Creativity: A disruptive new generation of online platforms allows normal folk to become art patrons. Once upon a time, only venture capitalists could invest in projects they deemed worthwhile. But in the brave new world of social networking and “crowd sourcing”, we can all back a creative venture, whether it’s a work of [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;"><em><a href="http://www.kickstarter.com/projects/2139645478/studio-work?ref=live" target="_blank"><img class="alignright size-medium wp-image-6357" title="Bildschirmfoto 2011-06-15 um 15.29.23" src="http://www.mad-blog.com/wp-content/uploads/2011/06/Bildschirmfoto-2011-06-15-um-15.29.23-300x226.png" alt="" width="300" height="226" /></a>Fund &amp; Follow Creativity: A disruptive new generation of online platforms allows normal folk to become art patrons.</em></p>
<p style="text-align: left;">Once upon a time, only venture capitalists could invest in projects they deemed worthwhile. But in the brave new world of social networking and “crowd sourcing”, we can all back a creative venture, whether it’s a work of art, a movie, a novel or an invention. This altruistic form of investment has become known as “micro-patronage” or “crowd funding”.</p>
<p style="text-align: left;">One of the leading “crowd funding” platforms is Kickstarter, which has backed initiatives ranging from a documentary film about jazz to a 360° panoramic video lens for the iPhone. As with similar sites like RocketHub and Sellaband, it works on a simple model: those with an idea that needs backing apply to Kickstarter to have their project posted on the site. They set a minimum target of funds to be raised. Once the project is visible on the site, the public pledge donations (starting at a minimum of US$1) using Amazon Payments. If the funding target is not reached by the deadline, no funds are collected and the backers lose nothing. Kickstarter takes 5% of the funds raised; Amazon charges 3-5%. Kickstarter claims no ownership over the projects, although these remain on the site for viewing after completion.</p>
<p style="text-align: left;">For the backers, it’s a chance to help creative people bring their ideas to life – as well as a source of inspiration and stories. The most imaginative products inevitably reap the most funding as their backers pass the word about them via blogs, Facebook, Twitter and other social media. Backers often receive rewards depending on how much they pledge – from a DVD or a signed and numbered art edition.</p>
<p style="text-align: left;">More than anything, Kickstarter is a disruptive way of building a new community of creative individuals who might previously have been locked out due to lack of funding. During the Renaissance, the church, merchants and powerful banking families sponsored artists. But in the digital era, you and me can be a Medici.</p>
<p style="text-align: left;"><a href="http://www.kickstarter.com/" target="_blank">www.kickstarter.com</a></p>
<p style="text-align: left;">For any comments or suggestions, send an email to <a href="mailto:ulrich.proeschel@tbwaworld.com">Ulrich Proeschel</a>.</p>
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		<title>Absolution for the creative</title>
		<link>http://www.mad-blog.com/2011/06/08/absolution-for-the-creative/</link>
		<comments>http://www.mad-blog.com/2011/06/08/absolution-for-the-creative/#comments</comments>
		<pubDate>Wed, 08 Jun 2011 12:24:54 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Great Stuff]]></category>
		<category><![CDATA[Absolut]]></category>
		<category><![CDATA[brand behavior]]></category>
		<category><![CDATA[facebook]]></category>

		<guid isPermaLink="false">http://www.mad-blog.com/?p=6335</guid>
		<description><![CDATA[A new Facebook activation from Absolut in Germany, ABSOLUT BEST OF ME, encourages users to showcase their creativity. You may be surprised how creative you are. That’s the message that comes across from vodka brand Absolut’s new presence on Facebook, created for German-speaking consumers by TBWA\Berlin. Simply put, the Absolut Best of Me platform allows [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;"><em>A new <a href="http://www.facebook.com/AbsolutDeutschland" target="_blank">Facebook</a> activation from Absolut in Germany, <a href="http://www.absolutbestofme.de/" target="_blank">ABSOLUT BEST OF ME</a>, encourages users to showcase their creativity.</em></p>
<p style="text-align: left;"><a href="http://www.facebook.com/AbsolutDeutschland" target="_blank"><img class="alignright size-medium wp-image-6343" title="Screen shot 2011-06-01 at 12.29.27 PM" src="http://www.mad-blog.com/wp-content/uploads/2011/06/Screen-shot-2011-06-01-at-12.29.27-PM-300x261.png" alt="" width="300" height="261" /></a>You may be surprised how creative you are. That’s the message that comes across from vodka brand Absolut’s new presence on Facebook, created for German-speaking consumers by TBWA\Berlin. Simply put, the Absolut Best of Me platform allows users to transform their existing Facebook content into a virtual gallery, showcasing their favourite posts, pictures and films.</p>
<p style="text-align: left;">Creative director Dirk Henkelmann says: “Very active Facebook users put a lot of information on the site, most of which is gradually forgotten. Absolut Best of Me enables them to resurrect it, curate it and display it as an exhibition. When you look back at all your posts and photographs, you’ll be amazed by your own creativity.”</p>
<p style="text-align: left;">The nascence of the site dates back to November, when TBWA and Absolut were discussing the brand’s potential on Facebook. Says Dirk: “We didn’t want to do just another fan page. When you have a brand like Absolut, whose brand behaviour is driven and inspired by creativity, you’re obliged to do something special. So we decided to give consumers a stage on which they could express themselves.”</p>
<p style="text-align: left;">Absolut’s consumers are often trend leaders who are likely to enjoy sharing their thoughts and inspiration in an unconventional way. Thanks to Absolut Best of Me they can transform their Facebook activity into an artistic journey that they can post to their wall and share with friends.</p>
<p style="text-align: left;">The platform is a flash microsite linked to Facebook via Facebook Connect. Once users have selected the material they want to use in their exhibition – and they can tweak and curate for as long as they wish – the selected posts and images are automatically transferred into the Absolut gallery landscape. The resulting animation resembles a virtual stroll through a gallery.</p>
<p style="text-align: left;">Account manager Alexis Mardon says: “It took us some time to develop the platform not only because of the technical aspects, but because we wanted to find a way of reassuring users that their ‘artworks’ would not be used in any other context outside the platform.”</p>
<p style="text-align: left;">Congratulations to Absolut for this example of brand behavior which is not a customer relations management campaign disrespecting the privacy of the participants: it’s a gift from Absolut to its fans, enabling them to show off their creativity. Well done.</p>
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		<title>Bill Taylor: A Game Plan for Game Changers</title>
		<link>http://www.mad-blog.com/2011/05/30/bill-taylor-a-game-plan-for-game-changers/</link>
		<comments>http://www.mad-blog.com/2011/05/30/bill-taylor-a-game-plan-for-game-changers/#comments</comments>
		<pubDate>Mon, 30 May 2011 14:10:47 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Disruptive Thinking]]></category>
		<category><![CDATA[Great Stuff]]></category>
		<category><![CDATA[New Intelligence]]></category>
		<category><![CDATA[Smart People]]></category>
		<category><![CDATA[Top Stories]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[Bill Taylor]]></category>
		<category><![CDATA[brand behavior]]></category>
		<category><![CDATA[Disruption]]></category>
		<category><![CDATA[Fast Company]]></category>
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		<description><![CDATA[Co-founder and founding editor of Fast Company magazine, Bill Taylor is the author of a new book about disruptive businesses. He took time out from a tour of TBWA offices to talk to us. How did the book come about? To a certain extent it was provoked by nostalgia. Fifteen years ago, when we founded [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;">Co-founder and founding editor of Fast Company magazine, <a href="http://williamctaylor.com/practically-radical/" target="_blank">Bill Taylor</a> is the author of a new book about disruptive businesses. He took time out from a tour of TBWA offices to talk to us.</p>
<p style="text-align: left;"><em><a href="http://www.mad-blog.com/wp-content/uploads/2011/05/TBWA_Bill_2.gif"><img class="aligncenter size-full wp-image-6326" title="TBWA_Bill_2" src="http://www.mad-blog.com/wp-content/uploads/2011/05/TBWA_Bill_2.gif" alt="" width="550" height="275" /></a></em></p>
<p style="text-align: left;"><em>How did the book come about?</em></p>
<p style="text-align: left;">To a certain extent it was provoked by nostalgia. Fifteen years ago, when we founded Fast Company, we organized a meeting based around the premise “How do you overthrow successful companies?” The participants weren’t young dotcoms, but companies that were already large and successful, and wanted to consider ways of engaging with the exciting new landscape that was emerging around them. It struck me that you could organize the same meeting today and ask exactly the same question. The book is an attempt to answer it.</p>
<p style="text-align: left;"><em>What for you then is the key to success? Is it enough to be disruptive?</em></p>
<p style="text-align: left;">It’s no longer enough to be pretty good at a lot of things. You goal should be excellence in a chosen field. The most local, the most global, the most exclusive…the point is to stand for something. Too many leaders want to stay in the middle of the road, which is the road to nowhere.</p>
<p style="text-align: left;"><em>Thanks to the digital revolution, we live in an age of transparency. Do you find that the most disruptive companies are also the most authentic?</em></p>
<p style="text-align: left;">It’s certainly true that you can’t behave one way in the marketplace and another way internally. Your brand must be a reflection of your culture. In that context, your hiring policy and the way you treat your employees becomes vitally important. I’d even say that the “power couple” in this new environment are the marketers and human resources department, because your talent strategy and your brand strategy must be in synch.</p>
<p style="text-align: left;"><em>Can you give a concrete example of this?</em></p>
<p style="text-align: left;">One of my favourite brands in the US is <a href="http://www.zappos.com/" target="_blank">Zappos.com</a>. In just ten years it has become an iconic brand, by doing something is banal as selling shoes on line. The way it uses customer service, performance and theatricality to make technology more human is outstanding. A lot of this is based on its hiring strategy. When you join the company, you embark on a five week training period. Then they offer you 5000 dollars to quit. It’s a way of acknowledging that the company isn’t for everyone, while ensuring that only those who are truly committed to the brand stay on. That’s just one of the reasons why it’s become a passion brand of the highest order. The staff believes in it as well as the customers.</p>
<p style="text-align: left;"><em>Is being “practically radical” – or “disruptive” as TBWA would call it – essentially about taking risks?</em></p>
<p style="text-align: left;">During my research, I unearthed an academic study that identified two different forms of risk-taking. The first might be termed “sinking the boat”: taking a risk that didn’t work. But the second is “missing the boat”: failing to take a risk that might have worked. Too many leaders fail to innovate because they’re afraid of sinking the boat.</p>
<p style="text-align: left;"><em>In advertising, there’s sometimes a feeling that originality requires big budgets. How do you feel about that?</em></p>
<p style="text-align: left;">If you look at any truly creative organization, it’s not about how deep their pockets are, but how original their ideas are. Once again, that stems from their people. And by the way, these people don’t have to work FOR you. It’s enough that they work WITH you. You need to find people who excel in their field and get them involved. It’s the team that counts – I’m a firm believer that you’re never as smart alone as you are together.</p>
<p style="text-align: left;"><em>Having said that, there is an element of self-help to your book. Can individuals apply your ideas to themselves?</em></p>
<p style="text-align: left;">Absolutely. In the last third of the book I talk about how to become a high-impact individual in your field. Just like brands, we should all consider what we stand for and what legacy we want to leave.</p>
<p style="text-align: left;"><em>TBWA is famous for its work with brands such as Apple and Pedigree. How do they fit in with the theme of your book?</em></p>
<p style="text-align: left;">For me, the key to Apple is that it decided that it was not going to be a company that introduced new electronic devices, but one that reshaped what was possible. It doesn’t allow what is currently known about technology to limit its imagination. Instead, it imagines the impossible and then endeavours to make it happen. It’s the ultimate example of starting with a blank sheet of paper.</p>
<p style="text-align: left;">Pedigree is a completely different example in that it’s a company with a long history. The temptation in this case is to disavow your past in order to carve out a new future. Instead, Pedigree rediscovered and reinterpreted its heritage. The company was started by people who genuinely loved dogs, but somehow over the years that message had gotten watered down.  All large but somewhat stodgy companies were based on an original innovative idea. Sometimes you need to go back to that idea in order to reinvigorate your business. Never be afraid to seek inspiration in your past.</p>
<p style="text-align: left;"><a href="http://www.amazon.com/Practically-Radical-Not-So-Crazy-Transform-Challenge/dp/0061734616" target="_blank">Practically Radical: Not-So-Crazy Ways to Transform Your Company, Shake Up Your Industry and Challenge Yourself</a>, is published by William Morrow &amp; Company.</p>
<p style="text-align: left;">For any comments or suggestions, send an email to <a href="mailto:ulrich.proeschel@tbwaworld.com">Ulrich Proeschel</a>.</p>
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