Matt Shepherd-Smith: Media Arts is not about stunts
In a series of seven posts authors from London – this month celebrating the coming together under one roof of six TBWA companies – will share their thoughts on successful brand behavior, highlighting topics like upcoming brands, the impact of digital, music, the future of PR and new trends in retail. Enjoy some some inspirational thoughts and join in the Media Arts discussion.
I’d like to use this blog as an opportunity to give a point of clarity on Media Arts and what we must focus on at TBWA\London to make it a success. Media Arts has become a core discipline for the TBWA network, but not if it is misunderstood.
Media Arts is not about stunts, or one off media ideas in channels that break from a brand’s more commonplace media schedule. Media Arts is a way of orchestrating everything a brand does in the world, at every relevant touch point with consumers.
Too often we are guilty of celebrating a channel specific idea or event and forgetting the big picture. Well the big picture is this: we can only orchestrate how a brand behaves if we are crystal clear on what the vision is for that brand, and what our disruptive idea is that will help that brand to get there. This is why Media Arts has to work hand in hand with Disruption. Media Arts is behaviour, with every component part of it helping to tell the right story about a brand to take it somewhere new. Disruption is the way we find an idea for a brand to help it get there. A good summation of this on a chart is as follows:

In some instances we have great examples of this. Apple’s belief for instance is ‘Technology that changes people’s lives’, and the resulting behaviour is ‘Simple and human’. It provides a great guide for how the brand should behave and also how it shouldn’t. Pedigree is another good example. Its belief is ‘We’re for dogs’, and its behaviour is that ‘Everything we do is for the love of dogs’. And in both examples the behaviour results from the belief. For every office in our network, and particularly London in its new guise, our ambition must be to work with our clients to establish their brand’s belief, and then demonstrate our ability to execute the right ideas in the right places through our unique talent, now finally all housed under one roof.
One more thing. We have proved throughout the network that we are experts at coming up with disruptive ideas for our clients. There are cupboards full of case studies and awards that prove it, not to mention a fast-growing network.
In London, as our companies come together to create a hot-bed of talent across disciplines we must avoid the temptation to execute numerous isolated ideas, digital or otherwise, to demonstrate our new skill set. Lots of random stuff does not a brand make. Instead we must look at where we have agreed the brand belief with our clients, and where we have executed the right activity for these brands to create consistent and appropriate behaviour that has added value. Let’s prioritise the first part – brand belief, and then deliver the second part, brand behaviour. We must walk before we can run to have a few shining examples of success in the months ahead.
If you have any questions, comments, or suggestions please email Matt Shepherd-Smith, CEO TBWA\London
Direct: 00 44 207 573 6592




To commemorate the induction of Michael Jordan into the Naismith Memorial Basketball Hall of Fame, Gatorade and TBWA\Chiat\Day in LA launched a series of limited edition “MJ” bottles. These featured beautiful black and white photos of Michael “then, now and forever.” To take these beyond just a packaging idea, they created a large-scale illuminated mural of MJ in a Chicago street basketball court using over 14,000 limited edition Gatorade bottles and 200 large light boxes. Hundreds of fans watched from the city’s streets as the massive MJ lit up, and later millions watched at home as the footage was made into national television spots. So, all you need to make an idea shine is a clever product demonstration and a national hero.